82nd Street / Westfield Blvd Septic Tank Elimination Program

Below is information from Citizen’s Energy Group about the STEP program coming to the 82nd & Westfield area. If you live in the area shown in the shaded portion of the map below, you are being switched from septic to city sewer.


Sandy Shafer (Citizens) (317) 429-3981 email




ENROLLMENT PERIOD:  30 days from yesterday, August 16 2016. After the 30 day period, you can enroll until approximately April 2017, but with an additional $500 fee per household.

COST: $2766/household

OPTIONAL? No. Connection to the sewer system is mandatory, and the $2766 fee is required even if you opt to use your own contractor (which is roughly an additional $5000-15000/household).

More about Septic Elimination: DETAILS ABOUT STEP PROGRAM HERE

New Rate Information: CEGRatesPDF

A few notes from the meeting yesterday:

-Nobody from Citizens will ever come to your house requesting payment for anything. If anyone wearing a Citizens shirt or badge is at your home requesting payment – do not pay them; it is a scam. Very few reported instances like this have happened, but please be alert and let any elderly or shut-in neighbors know to never write a check to someone claiming to be from Citizens.

-Additional monthly electricity costs for running the grinder pump is about $2/month.

-See the second link above for information about the monthly sewage costs.

-If you choose to do the monthly payment plan rather than paying the full fee up front, the fees will be added to your monthly sewer bill. You will begin paying AFTER you are receiving service. If you sell your home before you have finished paying off the hook up fee, you are responsible for paying the balance (the balance may not be transferred to the new homeowner). Either you will continue paying on your monthly bill if you remain a Citizens customer, or you will work out another payment option with Citizens.

-Beginning in 2016, Citizens began implementing the low-pressure systems w/grinder pumps. This is a less expensive alternative to the traditional gravity systems that were previously installed. A big advantage of a low-pressure system is that trees, fences, gardens, etc… can mostly be preserved. The horizontal digging process is less invasive than trenching and there is more flexibility on where Citizens can put the lateral hook up to each home. Drawbacks to low pressure systems are the on-going maintenance requirement for the pump ($2,500 replacement cost) and the potential for electrical upgrade on a home (ie, 110v to 220v).

-There are pump maintenance contracts available that cost about what a typical HVAC maintenance contract would.

 (information provided via Nora’s City-County Councilor, Colleen Fanning)